For Customers Ordering from Outside Japan

We currently offer international shipping to the following countries.
United States, Australia, Indonesia,France

⚠️Please make sure to read the following important information before placing your order.

 

♦︎ Available Products

Only the following two items are currently available for international shipping:

・SHIBUI COAT (Single Item / Towel Set)
・REGENE BASE (Single Item / Towel Set)
・NEUTRAL Rich Liquid Shampoo
・RUBBER CARE COAT
・SHIBUI COAT ELITE (Single Item / Towel Set)
・MICRO FIBER TEDDY 4-Piece Set・MICRO FIBER BIG HUG
・3-Piece Car Care Set
・Clothing (Restoreman pants,Kimono Remake pieces, T-shirts, etc.)
・SHIBUI Driver’s Wallet

All other products are currently unavailable for international shipping.

♦︎ Shipping Method & Fees

All international orders are shipped via Yamato Transport International TA-Q-BIN (with tracking).

Shipping fees are automatically calculated at checkout based on the destination country, total weight, and final package size.

Orders will be shipped in one of the following box sizes:

Size 60 (up to 2kg)

Size 80 (up to 5kg)

If multiple items are purchased, they will be shipped together in one package.

Depending on the items and packaging, your order may be assigned to a larger size category (e.g., Size 80), even if the total weight is under 2kg.

⚠️ Important – Combining Items

When purchasing multiple items, please ensure all items are added to the same cart before checkout.

Orders placed separately will be treated as separate shipments, and shipping fees will apply to each order individually.

Example:If you purchase a T-shirt and a car care set in separate transactions, shipping fees will be charged for both orders.

♦︎ Shipping Schedule

・Orders are usually shipped within 5 business days after confirmation.

・During long Japanese holiday periods (e.g., Golden Week, Obon, New Year), or due to weather conditions or carrier-related delays, shipping may take longer than usual.

・International delivery times vary depending on the customs procedures of each country.
Please note that delivery may take longer than estimated in some cases.

♦︎ Customs Duties, Import Taxes, and Other Local Fees

・Product prices and shipping fees do not include customs duties, import taxes (such as VAT), or local clearance charges.

・These additional costs are the responsibility of the customer.

・We do not provide advance estimates or handle payments for customs duties or taxes.

・For more information, please contact the customs office in your country prior to ordering.

We appreciate your understanding and cooperation.

We will continue to do our best to ensure that our international customers can enjoy our carefully crafted products with confidence.